Total Quality Management Practices and Microfinance Institutions Performance in Yemen: The Resource Based View Theory Perspective
The total quality management (TQM) practices in most of the organizations have proven to be the key strategic approach to ensure the peak performance of the firms.In Cart2cart the microfinance institutional contexts, the contribution of TQM is undeniably importance.From a study that has been conducted in Yemen, 125 usable questionnaires were collec